Hotel Luisiana

“A shocking lack of professionalism”

I strongly advise against staying here. My wife was locked out at night because the main gate buzzer failed; when she asked the night manager to let her out, he refused because she had knocked too loudly, only relenting after another guest intervened. Being prevented from leaving a hotel is unacceptable. Management never responded to my formal complaint, showing a shocking lack of professionalism, courtesy, and concern for guests. I would never stay again. The stairs to the room are uncomfortable, and no one offered to carry our suitcases.

Hollander·6 दिन पहले

“Agradable”

The beds are comfortable. There should be shampoo and shower soap, and the breakfast options could be expanded.

Mary·2 हफ़्ते पहले

The staff was good, but they asked for a $50 deposit in case something was damaged.

Mercedes·एक महीने पहले

The staff were warm and welcoming throughout my stay.

Andres·एक महीने पहले

We booked a handicap room, but the entire first floor had been converted into a restaurant and there was no elevator.

James·एक महीने पहले