Extended Stay America Suites - Orange County - Katella Ave

“Spend the extra money to stay somewhere else.”

Close to the Honda center and the staff were nice and also apologetic with the issues we had. Everything else. It was dirty, it smelled, everything was broken (tv, tv remote, phone, fridge didn’t hold temp), there was no trash can, it was dingy, there were large crumbs all over the kitchen. They have a “trash room” on each floor so if you room is near it, I hope you have a strong stomach because the smell is just awful. We had to buy a mattress topper for the NEW MATTRESSES because they were so hard. It felt like we were sleeping on the box spring. The fact that we didn’t see bugs here is the only surprising thing about this hotel

Angela·3 दिन पहले

The staff is very accommodating and just wonderful with a smile on their face ready to assist you I'm going through a very hard time and I thank you for helping me feel a little more at ease

Monique·एक हफ़्ते पहले

“Filthy uncomfortable, falling apart disgusting would never recommend this hotel to anyone.”

Absolutely nothing, the hotel was filthy. Everything was apart. I will never stay there again. We stayed in a room with a king size bed. There were only two standard size pillows on the bed. The beds were hard as a rock. It was a horrible hotel. I disliked everything about the hotel if it wasn’t so late, I would never have stayed there, but I had no choice

Karen·2 हफ़्ते पहले

“I have no more option”

It's just grab and go other hotels has a special room and we can enjoy it. When I chose the room it said coffee maker in you room and there was no coffee maker. Un piece of soap for a couple and no shampoo at all. Carpet looks duty. And the worst thing was I stayed two days and I have to pay for the service room? Really?

Joel·2 हफ़्ते पहले

“5.0/10 would not come back do to conditions not being worth $200 a night. Left feeling gross.”

The location was convenient and the place stayed quiet, but the room felt like it had seen better days—old, dated furnishings, a filthy fridge, and dog hair on one of the beds. The desk chair was stained, there was no hot water, and the plumbing fixtures were rusted and disgusting. The paint and ceiling looked awful, with mold visible above the shower, so I won’t be returning.

Alex·3 हफ़्ते पहले