Arbatax Park Resort - Ville del Parco by Falkensteiner

“Many issues”

Overall, we would highly advise avoiding this hotel. It advertises itself as a 4‑star resort; however, none of the amenities, service, or facilities reflect that. Starting with the room: when it comes to cleanliness, we could not complain. However, the room offers basically no amenities. There is no kettle and no tea whatsoever. You basically just get the bed, an empty fridge (no water), a bathroom, and a TV that is hanging unevenly on the wall, and that is it. The Wi‑Fi is also severely lacking with no cellphone connection anywhere in the hotel. Regarding the facility: it has a lot of potential but is neglected to a point that is sad. Most of the facades are dirty, there are dirty ponds that are not cared for, and random empty spaces. The park section is also completely neglected, as it is filled with donkey poop. Regarding the breakfast: it is one of the worst I have ever had. The selection is very small and never changes (only one cheese type is available!!). The restaurant is always overfilled; it is basically impossible to get coffee as you have to stand in a line of around 10 people or more. The coffee also tastes like water. In addition to that, guests seem to be segregated into different groups: one more premium restaurant for guests with a red band and one for the others with a green band (us). Also most tables were either dirty or in use. The restaurant is simply too small for that amount of guests. It was a truly horrible experience which resulted in us often avoiding breakfast altogether. Regarding the restaurants: the only restaurant we tried was the pizzeria as most others are buffets. Unfortunately its equally disappointing as the rest. A Margherita costs 8€ (2€ more than in other higher quality restaurants in the city) and tastes absolutely flat and boring. Comparable to a frozen pizza in quality. Regarding services and amenities: they are completely unacceptable for a 4‑star hotel. Basically, everything costs extra.

Hermine·3 दिन पहले

The breakfast was better than expected, and the resort’s internal services were outstanding. The location forces you to stay inside the property unless you have your own transport, but the resort still offers many restaurants, beaches, a park, and entertainment. However, even though pets cost €20 per day, they are not allowed in any of the many restaurants or on the beaches, so a family must split up to use those facilities or go outside the resort and use transport. At least one restaurant should accept pets.

Paolo·5 दिन पहले

“No gym available”

The park offered a good variety overall. Unfortunately, there was no gym, even though it was advertised as having one. The only outside area had a TRX, a single mat, and a bell, which is not a gym.

Benjamin·2 हफ़्ते पहले

“Sehr enttäuschend!”

The staff were friendly and the location was good, but the accommodation failed on many other fronts. The entire property is clearly old and needs urgent renovation. The photos on Booking give a much better impression than what we experienced on site. The reality fell short of the expectations set by the images. The rooms smelled extremely musty and were very dark. Cleanliness was also lacking: hair from the previous guest was on the floor and in the bed. The sink in the bathroom had a crack, the tap was loose, the wardrobe doors hung crooked, the shower rod was rusted, and the towel rack was hanging down. Some of the oriental lamps on the beds were missing glass panels or had broken glass. The terrace was not clean either. A major issue was the noise: a connecting door to the neighboring room let every word through, so privacy was almost nonexistent. Breakfast was the same every day and of low quality; we wanted more variety and better products. The shuttle bus service was disappointing, with long waits and the buses becoming completely full. Because we relied on the shuttles with our luggage, it was especially troublesome and time-consuming. The walk to the parking lot was also long, which made the situation worse. I had already ridden a motorcycle around Sardinia five times, and this was the worst accommodation we had ever stayed at on our Sardinia tours.

Werner·2 हफ़्ते पहले

Les services ,navettes ,réception. Les mises a l eau .pontont détruit. Plages pas très accessibles

Gino·2 हफ़्ते पहले