citizenM Schiphol Airport

“Fue muy lamentable la no disponibilidad de nuestras habitaciones a pesar de tener reserva confirmada”

The hotel was fine and the price‑quality ratio is good for a layover, but an unforgivable mistake happened: we had a 9‑hour layover, wanted to rest 6 hours, chose the hotel for its proximity to the airport, and were a family of four assigned two rooms. We arrived at 2:00 AM exhausted, the hotel was overbooked despite confirmed reservations and sent us to another group hotel 20 minutes away, covering the travel cost; the staff behaved well, yet between the issue, trips, and waits we barely slept 3 hours. I don’t wish anyone the exhaustion we felt the next morning, nearly missing our connecting flight; I can’t understand how this can happen in 2026. It seems the booking system with and to Booking is broken, because on the return, the second room wasn’t properly registered; at least it didn’t happen on the way out. Also at 2:00 AM it was hard to find the bell because it’s not on the door but on a side area where the hotel name is; it should be better marked.

José·3 दिन पहले

The location is fine, but the breakfast is poor, the shower water is lukewarm, there’s no glass in the room, and the price doesn’t match the service compared to the two hotels on the other side of the road.

Thierry·3 दिन पहले

“Ideale locatie naast Schiphol en leuk concept”

It’s right next to the departure and arrival halls of Schiphol – perfect! The only downside is the lack of a cup by the room’s fountain, which is inconvenient when brushing teeth.

Anja·3 दिन पहले

The stay was terrible.

Hasan·3 दिन पहले

“Ideale ligging bij de vertrekhl”

Ideaal hotel,om te boeken voor de nacht,als je de volgende morgen vroeg vertrekt. Bij het inchecken,keurig geeholpen door een lieve dame. Ik vond het verblijf in de kamer erg grappig,je moet elkaar goed kennen,want het was wat claustrofobisch. Het bed was het aan 1 kant tegen de muur geplaatst,dat was een hink,stap sprong voor een 75- jarige

Ria·4 दिन पहले