“Malo muziky za vela penazi”
The hotel is located in a beautiful setting, the rooms are spacious, clean, well‑equipped, and comfortable. The staff were friendly. Unfortunately, despite the hotel’s nice appearance, the services do not meet the 4‑star standard. We were able to check in at 15:00, but the restaurant and bar close at 15:00, so there was no option to eat at the hotel. The reception does not operate continuously; it closes at 20:00, and if a colleague who arrives late does not have a room key, there is no way to get into the hotel after 20:00. Even though we were hosting a conference for 80 people on the second day, because we arrived just after 15:00, they didn’t even serve us coffee, and there is no coffee service in the rooms. The lunch during the conference was poorly organized: two conferences at lunch at the same time, a buffet in a small space where staff couldn’t keep up, and it took the entire restaurant, from the soup line to the bar and some dishes, for staff to serve the side dishes. I’ve stayed in many hotels of different categories, but I’ve never experienced a situation where you don’t get coffee upon arrival.
Daniel2 हफ़्ते पहले