AmericInn by Wyndham Janesville

“Not coming back.”

The pool area is nice and spacious, but it needed a lot of updates and was very dirty. Confetti still littered our room, and the sheets were dirty.

Sydney·3 हफ़्ते पहले

Everything was great—no complaints at all.

Ron·3 हफ़्ते पहले

The staff were outstanding, and the rooms stayed clean and comfortable.

Beth·2 महीने पहले

“Great!”

The location was great, breakfast was good, and the staff were friendly.

Vicker·2 महीने पहले

“Lied to”

I only gave it a decent review because the other receptionist saved our day and life by getting us in a room asap. I think her name was Keisha. She deserves a raise and should be the manager. Even my dad who visited the party said how nice she was. Hire more people like her please!. I have the rating I did because we called in advance 2 different times and were promised by the person at the front desk we were talking to that he had so many pool side rooms available and they would be ready early and confirmed he kept one for us. We come the next day and they tell us they had no idea about any of it and we could not get a pool side room or early. He was very rude about it too, his name started with an S I think. Did nothing to help or fix it. Didn’t even apologize even though we are pretty sure we had been the one we’ve been talking to one the phone. This was very unacceptable and the reason we will not be coming back if we can’t trust the people working for it. We’ve gone 2 years in a row because my son loves it but never again will I chance having to deal with that on an already stressful day

Noelle·3 महीने पहले