Hilton Garden Inn Rockville - Gaithersburg

“Average”

The location was good, but parking cost extra.

Matthew·4 दिन पहले

The overall experience was reasonable, but the breakfast was lacking.

Kam·6 दिन पहले

“The location was convenient, but the facilities and rooms were outdated and beds were uncomfortable”

The spot was fine for what I needed, but the overall experience left a lot to be desired. The room felt outdated and the beds were far from comfortable, with deep dents from years of use that made sleeping a challenge. The bathroom needed a makeover: the showerhead and faucets were loose, not flush against the wall, and some fixtures were partially detached. Check‑in was a hassle; I had booked a king‑size room, yet the front desk pushed us to switch to a room with two queens, pretending the king was unavailable before revealing it was actually free. That confusion made a bad first impression. On the bright side, checkout went smoothly; the staff was patient, professional, and explained everything clearly, which I appreciated. Still, the poor condition of the room and the confusing check‑in process outweighed the good checkout service. The property would benefit from room updates, new mattresses, and a more honest approach during check‑in.

Christine·एक हफ़्ते पहले

“It was for my bday and I enjoyed my stay”

The front desk staff were friendly, but I was annoyed when my partner and I were told breakfast cost $17 per person as soon as we stepped down. We’d already paid extra for breakfast when booking, so the staff’s assumption that we hadn’t paid felt rude and unnecessary.

Erin·एक हफ़्ते पहले

No comments to share.

Colin·3 हफ़्ते पहले