SureStay Plus Hotel by Best Western Gatlinburg

“For the money I felt this was a great value. I would definitely stay here again.”

The check‑in attendant was very friendly and courteous. I requested a quiet room far from the main road, and that was granted. The room was quiet and comfortable, the shower had plenty of hot water and good pressure, the AC worked perfectly and quietly, and the bed was comfortable. The hotel sits at the far end of Gatlinburg by the National Park, within walking distance to that end of the main strip. The balcony overlooking the river was nice, and we even spotted a bear from it. Nothing major to complain about: the pillows are a bit flimsy, the light between the beds had only one bulb so only one side’s switch worked—this didn’t bother me—but the entrance to the parking lot is a bit steep, and a low‑ground‑clearance vehicle might get stuck.

Russell·कल

The location was good. The cleanliness was lacking.

Plinio·4 दिन पहले

The location was good and the staff were friendly. The rooms had an extremely strong smell of cleaner, the floor was damp, and the beds were stiff.

Jessica·एक हफ़्ते पहले

“היה נחמד נהננו מהמיקום והגודל”

The spot is great, the room was huge with a nice balcony, and the front‑desk lady was super friendly and welcoming. The cleaning was subpar, the smell was off, the old AC was loud, the balcony light never turned on, towels were scarce, and the sofa bed was old and uncomfortable.

Brauer·एक हफ़्ते पहले

“Decent”

Getting away from home and off the strip. The cleaning staff was very rude

Kimery·एक हफ़्ते पहले