Comfort Inn & Suites Middletown - Franklin

“It was a great stay”

While this hotel's location was convenient for shopping, it fell short in other areas. Unfortunately, the pool was out of order during my stay, which was a major letdown for me. Despite this, the hotel's proximity to shopping made up for some of the disappointment.

“8 out of 10”

My stay at this hotel was pleasant, with a clean room being a highlight. However, the breakfast options were somewhat lacking, and I found myself wishing for a more extensive spread. Overall, the hotel's cleanliness made up for the subpar breakfast.

I was pleased to find that this hotel was both clean and safe during my stay. The staff seemed attentive and welcoming, and I felt comfortable throughout my visit. Overall, it was a pleasant and hassle-free experience.

“I left early and I didn't get a refund. I'm pretty pissed off about it. I will never stay there again. I would s”

I was pleased to find that my hotel was clean and conveniently located, but I was disappointed to discover that the pool was out of order, which was a major factor in my decision to book a two-day stay. Unfortunately, this information wasn't clearly stated on the website, which could have helped manage my expectations. Despite the cleanliness and location, the unavailable pool was a letdown.

I was impressed with the hotel's amenities, particularly the breakfast bar, which my children thoroughly enjoyed. The staff were also very friendly and welcoming. However, I did experience some issues with the key cards, which stopped working after the first night and again on the day of my departure. While this was a minor inconvenience, it did cause some hassle.