Kanté Hotel - Downtown Tulum

The décor, the pool, and the service were all excellent.

Anahi·3 हफ़्ते पहले

“Especial”

Javier, the manager, and the rest of the team treated me wonderfully.

Juan·2 महीने पहले

“Tranquila y cómoda”

The room was super comfy, the location was great, and the staff were very friendly, but the Wi‑Fi in the room didn’t work well.

Pamela·2 महीने पहले

The hotel was nice, simple, clean, and well‑located. The manager listened closely and gave useful advice. The courtyard was very pleasant, shaded, and relaxed. If you’re sensitive to noise, skip the room on the street next to the bus terminal (very handy for getting around). The value for money is excellent.

Hans·3 महीने पहले

“Tiene cosas buenas y tiene cosas malas”

The hotel kept its floors polished and the beds were comfortable, though the sheets were old but still in good shape. The room had both air‑conditioning and a fan, a huge TV, and free Wi‑Fi across the property. It’s a pretty place, nicely located a block from Tulum’s main avenue and about 100 m from the bus terminal. However, the hotel claims to do daily room service, yet my room was never cleaned, the beds were never made, and the towels weren’t arranged. The towels were clean but old, faded, and even had a grayish tint. The metal parts of the shower were rusty. The pool was cloudy after a rainstorm and stayed that way for two days. There’s no kitchen or restaurant, though a cheap but tasty kitchen is nearby. The lack of housekeeping and the fact that they left linens from another room in the hallway overnight made me unhappy.

Blanca·3 महीने पहले