Hampton Inn Salem

“Front desk staff are wonderful. Facilities need to be better maintained”

The staff were genuinely friendly and lovely people. However, my room fridge was not cleaned and still had the previous guest’s milk, which shattered when the freezer was on and froze my yoghurts. The 4th‑floor window opens without a screen, posing a serious risk for children. Coffee urns were refilled from exposed plastic jugs, so the coffee wasn’t hot, and the hygiene practices around the coffee jugs and trash cans—no hand washing or gloves—could be improved.

Gwendoline·3 हफ़्ते पहले

The breakfast was decent. The shower and bathtub faucet ran simultaneously, and the soundproofing was poor, letting us hear the shower from the next room.

Bonnie·3 हफ़्ते पहले

“Nice staff but awful breakfast.”

The staff were very friendly and helpful. The ice machine was broken, the elevator was down, there were stains on the carpet in my room, and the breakfast food was terrible!

Vicki·एक महीने पहले

“Rooms great other things not to good”

It was right off the highway, close to food and gas. My husband ate the boiled eggs for breakfast along with other items I also ate, except I didn’t eat the boiled egg. Two hours later he was sick as can be—vomiting and all—so we had to pause our vacation for two extra days 😪. I’ll never stay there again. I love staying at Hampton Inns during travel. The ice machine on the third floor was broken, and they should have warned us so I wouldn’t have to hunt for one.

Brida·एक महीने पहले

“Just ok - high pet fee”

The hotel shows wear and tear compared to my visit last year. Breakfast items were basically inedible, the senior bathroom wasn’t good, and the room, hallways, and lobby need maintenance—paint and cleaning. The staff were friendly and responsive. The cost is too high, especially the pet fee, compared to other hotels. The cost for what you get.

Marianita·एक महीने पहले