Taksim Star Hotel

“Customer services need improvement”

The view from the room was great, but the lift and service left something to be desired.

Mohammad·4 दिन पहले

The hotel was extremely disappointing. The rooms were in very poor condition, dirty, and clearly not properly maintained. The staff were rude, disrespectful, and unprofessional. The service was absolutely unacceptable. Whenever we needed help or had a problem, nobody was willing to respond or take responsibility. We felt completely ignored and disrespected as guests. The entire hotel appears neglected, and the rooms are far from clean or comfortable. I would not recommend this hotel to anyone. It was a terrible experience, and I would never stay here again. The hotel was extremely disappointing. The rooms were in very poor condition, dirty, and clearly not properly maintained. The staff were rude, disrespectful, and unprofessional. The service was absolutely unacceptable. Whenever we needed help or had a problem, nobody was willing to respond or take responsibility. We felt completely ignored and disrespected as guests. The entire hotel appears neglected, and the rooms are far from clean or comfortable. I would not recommend this hotel to anyone. It was a terrible experience, and I would never stay here again

Khadivar·एक हफ़्ते पहले

“Bad place will never go again nothing good a part of the location”

The location was fine, but the place was dirty, staff were unhelpful and didn’t even answer the phone, water was cut off constantly, they only cleaned on request and even then didn’t clean properly, they gave one towel for two people, and it wasn’t worth the money.

Alan·3 हफ़्ते पहले

“Uselt”

The night staff were good, but I was very disappointed with the stay: the room was generally unclean and poorly maintained, the shower was especially disgusting and in a condition that shouldn’t exist in a hotel; we even found bed bugs, which was totally unacceptable and made us feel very uncomfortable. Breakfast was served off‑site, which wasn’t clear at booking and was both inconvenient and annoying. Overall, the accommodation didn’t meet acceptable standards of cleanliness and comfort, so I cannot recommend it.

Esra·3 हफ़्ते पहले

“I had a wonderful experience and would be delighted to visit and stay at your hotel again in the future.”

excellent hospitality provided by the hotel staff. I am truly grateful for their assistance throughout my stay. The hotel location is excellent, and the surrounding area is very convenient for shopping, which made my stay even more enjoyable

Ahmad·3 हफ़्ते पहले