“Perfect! Will definitely book again”
The service was exceptional: from the moment we arrived, Kevin welcomed us warmly. We stayed in one of the smaller rooms overlooking the courtyard, which was impeccably clean and tidy, and the bed was incredibly comfortable. The bathroom was spacious, gorgeous, and featured Italian marble plus a hand bidet. The staff were welcoming, friendly, and courteous. The welcome drinks and treats were great, and every amenity we could think of—reading glasses, extra chargers, makeup tools, fragrant soaps and lotions, soft towels—was perfect. The only drawback was nighttime noise; the building isn’t well insulated, but the sound didn’t disturb us too much. Everything else compensated for that. The location is right opposite the Duomo, a bit confusing to find at first, but once you do, it’s easy to get in and out. Their service was commendable, answering every question and giving impeccable restaurant and shop recommendations.
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