Cabañas Alto Cordillera

It’s close to Nevados, has good parking, and the view is beautiful. Breakfast is full, and the staff are generally friendly. The heating is very good. The rooms lack acoustic insulation, so you can hear everything next door, which becomes uncomfortable, especially when someone goes to the bathroom. The door to the rooms has only a simple latch, making it feel unsafe. The pool and terrace were completely unusable.

Fabian·4 हफ़्ते पहले

The location is excellent, just 10 km from the ski centre and next to restaurants and nightlife in Las Trancas. The facilities are well maintained, new, and complete. The staff are attentive and friendly. The beds are comfortable and the bathtub is ready for you to relax each afternoon. Highly recommended. The only thing I missed was a few more towels, even though we were told to bring them, and a microwave. Otherwise everything was perfect.

Adri·एक महीने पहले

Everything was really beautiful.

Daniel·2 महीने पहले

“Decepcionante, com ótima localização!”

The place sits in a great spot, the hot jacuzzi was lovely and the support staff were outstanding, especially Cristian, Manuel and Victoria who were very kind and attentive. From the moment we arrived we ran into a cascade of issues: both toilets clogged, there was no central heating, the cabin was chilly, the gas for the central heating ran out, we endured many cold showers, the shower diverter was faulty and drenched the whole bathroom—including our clothes and toilet paper—and only one of the two showers actually worked. Because the gas heater only delivers 13 l/min it couldn’t supply both showers at once, so after skiing six of us soaked and freezing had to queue for a shower. With just one bathroom for the whole cabin we were left cold, delayed for dinner, and the bathroom stayed flooded and wet since there was no glass enclosure. We ran out of gas, so heating was impossible, and midway through we were told that full‑day central heating would cost 25 USD per day—a fee that never appeared in the listing, which we reluctantly accepted. Even after paying, there was still no heat and we were told the gas had run out. These problems seriously marred our stay. We opened a claim and were offered a cabin swap, but that couldn’t happen because other guests were already in the alternate cabin, so we stayed put. They eventually replaced the gas and by the fourth day at least one bathroom finally provided a steady, warm shower. The kitchen was missing utensils and had no microwave. Overall it was exhausting, but we didn’t change hotels thanks to the relentless effort of the support team, particularly Victoria and Cristian, who were incredible. The cabin reservation management stayed in touch trying to fix things; they never disappeared, though they couldn’t resolve everything in time.

Fernando·2 महीने पहले

“Muy buena experiencia, Hermosos lugares y gente muy amable”

The cabin was very comfortable and the room layout worked well; the large tub was perfect for relaxing, and parking was extremely convenient.

Francisco·4 महीने पहले