Comfort Suites University

When we arrived, our assigned room was suddenly cancelled, which was absurd. The staff offered no alternative and provided no assistance whatsoever.

Lisa·3 दिन पहले

“Breakfast was decent and the staff are great! I love the two front desk ladies, they’re very helpful. Thank you”

It’s accessible, though the overall experience was just decent.

Umapas·3 दिन पहले

“Good except for the shower temperature.”

The room was tidy and pleasant, but the shower only reached a moderate temperature, never quite hot enough.

Susan·एक हफ़्ते पहले

“Everything was to my liking.”

The overall atmosphere was very welcoming.

Sancie·एक हफ़्ते पहले

“Worse stay at a hotel I've experienced.”

The staff tried to the best of their ability to fix the problems. The first room we were in the faucet was not secured to the counter top which was not a big deal because the MOD switched our room immediately. The next room we went to was visibly not cleaned and the tub had slow drainage. We cleaned the room to the best of our ability, but I had to ask for a vaccuum and cleaning solution to remove the soap scum from the tub. The hose didn't work so i couldn't get the crumbs off the couch. The solution was for a maintenance man to come and fix the problem between 9 and 930a.m. Saturday and to switch our room again. I informed the staff that we were not comfortable with maintenance being in the room at that time due to our children being there by themselves. I was informed that they would contact me when a room was available for us. Well the maintenance workers never came and we were not contacted to switch room. I addressed this to front desk that no one came and the ladies came up to fix the drainage problem and vaccuum places I could not clean the night before. My husband asked for the ladies to bring towels to replace some that they used, while they did return with towels after he closed the door he heard one of the ladies say I don't know why he wanted more towels they had some in there

Courtney·2 हफ़्ते पहले