“No apto para alergias e intolerancias y poca resolución en las reclamaciones”
The staff were very friendly. The biggest issue was the all‑inclusive plan, which was a nightmare for anyone with allergies or intolerances – my partner is allergic to nuts and intolerant to gluten and lactose, and in five days only one meal was acceptable after we filed an official complaint because the breakfast, lunch and dinner were poorly organized. On arrival we were given a room with a sagging left side of the bed, then moved to a lower‑floor room that was damp and smelled strongly (photos attached), and finally after about four hours we got a decent room. In short, instead of enjoying the five days we spent a lot of time dealing with room changes and struggling to eat.
Franएक महीने पहले