Garrya Mù Cang Chải

The hotel sits amid terraced rice fields, its architecture blends seamlessly with the landscape, and the rooms are comfortable.

Josette·5 दिन पहले

“Terrible experience”

The views are beautiful and the rooms lovely, but the staff’s attitude and service level vary depending on whether guests are celebrities or regulars, even though everyone pays the same. This bias shows up from the front desk to the restaurant. There’s a serious lack of electric shuttle carts; guests often wait over 15 minutes after requesting a ride, and sometimes the request is forgotten with no cart arriving. Even worse, housekeeping entered rooms without prior notice or permission while guests were still staying, walking in without knocking or informing anyone—an egregious disrespect of privacy.

Thị·एक हफ़्ते पहले

“Uzasny personal, krasne ciste miesto, architektura, pozornosti hotela”

Everything was perfect.

Ivona·एक हफ़्ते पहले

“Hier sollte man mal gewesen sein.”

A very beautiful resort with super friendly staff. The rooms are luxurious and the location is truly superb, right in the mountains with rice terraces. The food is also excellent. There are no negatives to point out, but anyone coming should know it’s quite remote. The resort offers activities, but if you want to explore the surroundings you’ll definitely need taxis or similar, and the same applies if you want to eat outside or do anything else.

Daniel·2 हफ़्ते पहले

“Disappointing”

The resort and its surroundings are stunning, and the facilities are incredible. Service on the departure day was extremely disappointing: we booked a taxi to the airport a week in advance through the hotel, but it arrived 30 minutes late. The reception staff repeatedly told us to wait outside, assuring us every five minutes that the driver would be there in “just two minutes.” They didn’t take responsibility or give a realistic update, were unhelpful, unpleasant, and completely unprofessional—especially stressful with a flight to catch. This wasn’t an isolated incident; on another occasion I ordered room service via reception, waited an entire hour, called to check on my food, only to find the order never reached the kitchen. I had to wait again, and the same issue happened at the pool. Housekeeping was also lacking; our room wasn’t cleaned until 4 PM, which is surprisingly late for a luxury resort.

Sally·2 हफ़्ते पहले