The cafeteria and breakfast staff were always attentive, helpful, and kind, always smiling. I liked how centrally located it is—close to restaurants and shops, right next to the train station. At check‑in the computer system failed, and the elevator was occupied by painters who took a long time; we left our bags at reception and headed to the bar for a beer on the first day. During our 7‑day stay, specifically when we arrived by car from Cologne, I entered the hotel to use the restroom and a receptionist blocked my path, demanding to know what I was doing there in a very rude and aggressive tone. That man is not fit for his job; he’d be better suited for a nightclub. He did the exact same thing to another person in our travel party fifteen minutes later.
Jose5 दिन पहले