The staff were friendly and the riverside setting, where we could see hippos and crocodiles, was nice. Unfortunately, our stay was marred by serious hygiene problems in the dining area. We developed a severe stomach infection that required medication and severely disrupted the rest of our trip. The hotel must urgently review and improve its food and beverage hygiene standards to spare future guests this ordeal. The room water bottles also need daily inspection and refilling. The staff’s response was dismissive, as if there was no issue. It was a shame that our months‑in‑advance‑planned Kenya trip was heavily impacted by this illness.
Karinएक हफ़्ते पहले