TheBens

The property had not been cleaned or prepared before our arrival, even though I had made and confirmed the reservation the previous night. When I arrived, the owner seemed surprised and clearly wasn’t expecting us, despite the booking being confirmed well in advance. He told me he wouldn’t be able to clean the room or change the bedsheets and pillowcases until after 9:00 PM. This was completely unacceptable, as the property should have been ready before we arrived. As compensation for what he called a misunderstanding, the owner offered a USD 20 discount, but he never honored that promise. Because the bedding was in such bad condition, I had to put the sheets in the dryer myself before using them, worried they hadn’t been changed or properly cleaned after the previous guests. This shows a serious lack of professionalism, cleanliness, and basic hospitality standards. Guests should never be expected to clean or prepare their own accommodation, especially when paying for a confirmed reservation.

Salim·2 हफ़्ते पहले

“Met need for an inexpensive place to crash for a night but bring own sheets and cleaning wipes.”

We found a place to sleep for one night that met our needs. The room had not been cleaned before we rented it, so we used our own sheets. The sheets on the beds were from the previous tenant and were not clean. The refrigerator and freezer were extremely dirty. A loud clicking noise from the power strip in bedroom #1 woke me up several times during the night and raised safety concerns.

Deb·3 हफ़्ते पहले

“Owner was on site when I arrived and it is clear he wants to provide a good environment .”

The fenced yard for my pet was the main reason I chose this place. The house did what it needed to, but it still feels like a work in progress—needs a deep clean and then regular upkeep. It would be helpful if basic supplies like paper towels and Kleenex were provided at check‑in.

Howard·2 महीने पहले

“I suggest Booking.com inspect before this property continues being listed”

The house could have been a nice stay, but it was only minimally tidy and overall very dirty, with many unclean spots that I had to clean myself when I arrived. A neighbor left a note taped to my window after I parked on the street in front of their house.

Hill·3 महीने पहले

“Never stayed, property had been double booked.Want refund ASAP”

I never got to stay because the property was double booked and someone else was already there when we arrived. I had booked back in February, so I expect a refund to be applied to my credit card ASAP.

Marsha·4 महीने पहले