JW Marriott Hotel Ankara

The staff is very professional. Everything is good. Breakfast is very excellent.

Masood·2 दिन पहले

“10/10”

Everything. From attentive staff to the impressive lobby, spacious and well equipped rooms. I really enjoyed my stay there and am looking forward to coming again. 🤷

Nikola·5 दिन पहले

“A luxirious hotel with road noise”

It’s a luxurious hotel with a huge lobby. Ela from guest relations was particularly very helpful and kind. The spa was pretty good. The spa manager was quite helpful. I had an excellent therapist half Turkish/chechnian or Georgian (forgot her name). Serdem from reception was also helpful. The road noise from the nearby highway was annoying. I told the receptionist about it but they said they couldn’t do anything. It wasn’t easy to reach reception by phone. The restaurant was OK, but the badges of some waitresses didn’t match their real names. When I asked why, she said she was a new employee so she didn’t have a badge with her name yet and was using another person’s badge. I think it wasn’t her fault and she was forced to do it. This is unacceptable, creates unnecessary confusion, and reflects a lack of integrity among the hotel staff or managers, damaging the hotel’s reputation.

Nejat·एक हफ़्ते पहले

“Hayal kirikligi”

Breakfast was nice, the restaurant was small and had no seats, the bed in the room was very comfortable, the spa was very clean and beautiful, the personnel were friendly and all staff were attentive. Every morning you were told you didn’t get breakfast and then they apologized. The General Executive Lounge was very cheap compared to Marriott. They put chips on the healthiest side. The reception staff were careless; maybe they need psychological screening, perhaps they have eating disorders, maybe they mis‑entered my reservation, lost my key, or have low motivation—improve that.

Sevinc·एक हफ़्ते पहले

Everything is fine. Nothing to complain about.

Saman·एक हफ़्ते पहले