Curtiss Hotel, an Ascend Collection Hotel

“Overall good property but overly inflated price for our stay”

The shower was great—felt like a car wash—and the location was handy. The walls are thin, so I could hear everything from the rooms next door, including things that should stay private. The street and parking lot were noisy all night.

Kendall·5 दिन पहले

“It was a great experience starting with valet parking to checking out”

Everything was spotless. The staff were extremely helpful.

Gerald·6 दिन पहले

“Our stay was absolutely awful, with filthy conditions, broken amenities, and unacceptable service.”

The Curtiss Hotel sits in downtown Buffalo’s heart, within walking distance of top restaurants, bars, and entertainment spots. It’s close to the Theater District, Chippewa Street, and many cultural sites, and a short drive to KeyBank Center, Canalside, and the waterfront, making it a solid base for exploring. After staying there seven or eight times in the last four years, I was very disappointed during my most recent September visit when we booked five nights to see family and a Bills game. The room smelled of smoke, felt dirty, had a soiled towel hidden under a couch cushion, and the TV didn’t work. The staff wouldn’t fix it because it was after 9 p.m. and wouldn’t let us bring in someone from TaskRabbit. We eventually got a refund, but it took two weeks, and the experience made me think the Curtiss Hotel no longer deserves its five‑star rating and, in my view, barely merits three stars.

Cw·2 हफ़्ते पहले

The rooms and the staff were excellent. Nothing to complain about.

Reineberg·2 हफ़्ते पहले

“Disappointing breakfast”

The hotel itself was nice, but I was let down by breakfast. For a five‑star property, I expected a wider range and a more polished presentation. The food came on paper plates and cups, which felt below the standard of a five‑star venue.

Iva·3 हफ़्ते पहले