Everything was great: convenient location, clean rooms – thank you very much.
Marisimonian4 दिन पहले
बस एक पल…
Astana·8.5
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या बस लिख दें — “20 तारीख़ के आसपास, तीन रातें”
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HANNAH INN in Astana features family rooms with private bathrooms, offering free WiFi, air-conditioning, and modern amenities, including work desks, TVs, and complimentary toiletries. The hotel boasts a lounge, coffee shop, and free WiFi in public areas, along with a 24-hour front desk, daily housekeeping, and on-site parking. It's a 1 km walk to Otan Korgaushylar Monument and 4.2 km from Bayterek Monument.
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मेहमान होटल को हर पहलू पर कैसे आंकते हैं।
Everything was great: convenient location, clean rooms – thank you very much.
Marisimonian·4 दिन पहले
I booked a single room with a shared bathroom. The pillow and linens were literally disgusting; I could feel the grime the moment I stepped into the room, and the smell was strong. I can’t find the right words to describe how filthy the pillow was. I requested a change, but they eventually swapped me to another room that was still dirty. I’m sure I wasn’t the first person to sleep in that bed with those linens. In short, it feels more like a student dorm than a hotel, where cleanliness isn’t a priority for the operators.
Cenk·3 हफ़्ते पहले
Everything was clean, even the steps. Water coolers were available everywhere, and the room had its own. Heating was already on, so it was warm. The shower was tidy. Surprisingly quiet, both day and night. In the buffet you can order up to four people by the staff’s suggestion. I chose the American breakfast, which they prepared on the spot. It was tasty, especially the blueberry jam. The staff were polite. The TV in the buffet was slow, and the remote worked intermittently. The table surface felt sticky, perhaps. From the offer: add earplugs and toothpaste to the rooms.
Бекжан·3 हफ़्ते पहले
The manager had no interest in resolving a foreign tourist’s complaint about room cleanliness, especially when the tourist had a child. She didn’t speak English and refused to address the issue, merely suggesting an extra payment for a room change (the tourist got help from a bilingual guest). The foreigner asked why he should pay for the hotel’s mistakes. The outcome is unclear, but the hotel’s reputation suffered significantly.
Said·एक महीने पहले
Everything was clean and orderly, and it was quiet. The staff were rude; they only communicated when you were already booked through a pre‑arranged booking. Their interaction was unprofessional and condescending from a woman with a short haircut. Additionally, the room had a brochure claiming the buffet was open 24/7, and when I approached them at 1 a.m. they yelled at me. It’s terrible—what does “guest” even mean?
Бекжан·एक महीने पहले