“PESIMA”
The view was good. On arrival, I was told there was parking, but my large vehicle couldn’t fit on the last underground floor and I had to back out several levels, risking collisions with other cars. I didn’t get a smart TV, even though I chose the hotel for that, and I was traveling with a small daughter. In the bathroom there was a kind of beetle infestation; I reported it to reception and they said they would check it. Room 307’s balcony door was faulty; we arrived at 23:00 the first night, so complaining was pointless, and we slept with the door jammed. The next day the same issue persisted, with zero empathy from staff. I asked for a room change, they said none were available, but I saw on Booking that there were. It’s disappointing that a hotel of this chain operates like this, especially since I’ve stayed elsewhere without problems.
Aldo4 दिन पहले