Palm Beach Marriott Singer Island Beach Resort & Spa

The room was very roomy and comfortable, offering good value for the price. The staff, especially at the front desk, were extremely unprofessional and unhelpful. I never experienced a worse check‑in: I waited 15 minutes for someone to arrive, and he seemed uninterested in resolving a booking issue from a third‑party site. Once inside, the minibar was locked and required guest services to open it—a situation I’d never seen before. I was told it would take 10 minutes, but that never happened, so I went to bed. The general manager needs replacement; the hotel lacks a guest‑first culture.

Anthony·कल

“Planned a luxury getaway, received a disappointing stay at a dirty rude resort.”

The bed was comfy, and we liked the kitchen. The staff were rude, and a 20 % service fee was added to every transaction—claimed to be a fee, not a tip. Random trash littered the hall and piled outside. We were on the top floor, and without notice, painters were on our balcony, staring at us, which was a terrible wake‑up. Loud construction echoed inside the hotel. The food was awful; dishes weren’t as described. We ordered pea risotto but received couscous with mashed potatoes and a few peas sprinkled on top.

Nicholas·3 हफ़्ते पहले

Overall everything was very good, but I think the price for valet parking is excessive compared to the cost of the room.

Ernesto·2 महीने पहले

I could access the beach, and the staff were very friendly and accommodating.

Socrates·2 महीने पहले

“Muy bueno”

The location and the kitchen were good, but the mat was not long enough to allow wheelchair accessibility, the beach service was late, and there were few umbrellas available.

Maria·3 महीने पहले