Delamar Mystic

“Beautiful setting. Very modern and updated”

The hotel feels brand new, with a great riverside view. Everyone—from the staff to the maintenance crew—was very friendly and welcoming. The Wi‑Fi was a minor issue; they use a hotspot and it was inconsistent.

Bruce·3 हफ़्ते पहले

“See above. The whole place needs to snap to attention, and I think a new manager could do the trick.”

Breakfast was okay, the staff were friendly but sloppy in their dress. We were let into our room forty‑five minutes late (though we accepted a free glass of wine for the inconvenience). The desk personnel had no people skills, and the staff in general just didn’t quite understand what was best to do, though no one was rude or uncivil. A maître d’ who sat near where we were waiting grossly overacted his welcoming role to no good effect. The next morning, after a mediocre breakfast, we sat briefly where we’d sat the day before and noticed that nothing had been cleaned; the same scraps were on the floor, and the mat by the restaurant door was covered with stuff. We were told that someone would come and clean all that at 11 AM. What this place needs is a new manager, a clearer understanding of what matters for hotel guests, and better hires in general.

Paul·2 महीने पहले

“We loved our mini-vacation at the Delamar Mystic!”

The spot was spot on, and the outdoor pool was amazing. We stuck to the free shuttle and the drivers were great, so we never needed our own car after checking in. The breakfast that came with the stay was tasty! We did wish there was a balcony option, and there’s no place in the bathroom to put wet swimsuits (or anything else).

Beverly·4 महीने पहले

“Nice hotel, but wrong management. They should Learn from Delamar Greenwich.”

The restaurant floor was dirty, and broken glass lay on the outside area. The hotel added a $25 reservation fee and an extra $8.59 with no explanation; the invoice was never shown or emailed. The receptionist didn’t smile at guests and seemed moody.

George·4 महीने पहले

Every detail was handled well—from the liquor, snacks, and robes in the room to each room’s stunning view of the water and boats, plus the included breakfast. The staff were friendly and helpful. Nothing to complain about.

Michele·4 महीने पहले