The staff were outstanding and always ready to help, which made a big difference. The resort itself looked gorgeous, and the beach was quiet and calm. The rooms matched the photos, although the bathroom lacks ventilation. The lifts were switched off, forcing staff to haul heavy luggage up the stairs—a serious health and safety concern. I tried to reach the emergency contact number but no one answered, even though a duty manager is supposed to be available from 9 pm onward. We booked two rooms, one of which was a premium room; if the balcony door isn’t locked, the A/C won’t turn on, so a sticker reminding guests to lock it would be useful.
Fahmida6 दिन पहले