Quality Inn Valley - West Point

The hotel room was clean and the staff handled that well, and the ongoing updates look promising. The lobby bathrooms were very dirty, breakfast was underwhelming, a microwave is needed in the breakfast area, and the food selection should be expanded.

Keith·3 दिन पहले

“Worst stay of my life”

I was blown away by how awful everything was: the guy at the dream was unapproachable and seemed to hate his job. When I opened the door to my room, a strong cigarette smell hit me, and the window wouldn't budge to let in fresh air. The heater smelled like mold, and I was exhausted with no phone in the room to call down. I had to lay my clothes on the bed, sleep on the extra clothes, turn the heat on, and cover myself with my jacket. Burn holes appeared in the sheets and pillowcases, brown stains were on the sheets, and dirt was wedged between the top sheet and blanket. It was terrible, and I could barely stay awake to function. I was nervous about walking downstairs or speaking to the front desk guy because he was awful.

Kacey·3 हफ़्ते पहले

“Good room, booked to many Hyndai group, breakfast not replenished.”

The location was okay and the room was fine. Breakfast was mostly taken by a Hyundai group of about 30 people, who left a mess that the staff never replenished.

Marcus·एक महीने पहले

“On behalf of my wife and I out of ten we give staying there 2 out of 10!”

The hosts were professional, hospitable, and available promptly when we needed them, making check‑in a great experience—kudos to the hosts and hostesses! Unfortunately, there were no clean towels, the steam vent in the bathroom didn’t work, the tub was very dirty, bugs flew around the room, and the toilet had insufficient water pressure to flush.

Mark·एक महीने पहले

“Exhausting”

The location is decent. The A/C kept us up all night, sounding like a helicopter taking off.

Ken·एक महीने पहले