“Very unpleasant”
The location. Our room was next to the main security door which kept getting propped open by some other guests so they could get in without a key and the prop had been removed the first night and they came back at 1.15 am and proceeded to bash the door and yelling to be let in. When they managed to get in they started bashing on our door to get into our room, I tried to call the hotel to get help but nobody answered. The next day we complained to the manager and was told there wasn’t anything she could do but that she would speak to the people involved and ask them to be quieter the next time. There was no apology or anything to us, as a result I felt very unsafe there. The room we had was clean but very tired and only had a skylight in the ceiling which let light in early in the morning which also made it hard for us to sleep. The facilities were very basic and no one on reception to hand keys back too on check out as it didn’t open till after 10 am and we had to be out of our room before that so just had to leave key in the room. We won’t be staying again and cannot recommend anyone else to stay there
Marianne4 दिन पहले