“The place is good; but management was so bad would avoid staying.”
1. Kid-friendly activities 2. Environement/ambience 3. The pool 4. Clean , well-maintained rooms and bathrooms 5. Staff when you can find them 6. Quick safe access to beach 7. extensive quality seafood items in dinner. 1. mismanaged reservation and booking 2. confused mismanagement in airport pickup 3. customer service management from start to finish 4. breakfast quality severely degraded with empty trays, limited options and substandard items 5. no central point of contact between customer and hotel, I had to call 12 people at the hotel to figure out reservation and airport pickup
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