Mercure Maitland Monte Pio

“Had read the reviews after we booked the place and became concerned. Found that most of the complaints reported to be no”

We were greeted by a very pleasant staff member who quickly processed our check‑in and explained how to enter after hours and what to do if the system failed. The air conditioning worked well, the shower was hot with good flow, but the cistern filling caused a loud water hammer at night.

Nils·एक हफ़्ते पहले

The property was under renovation, so there was no restaurant, pool, or bar, and our included breakfast was closed; I wouldn't have booked it knowing it was under renovation. The staff and room were nice, though.

Darren·एक हफ़्ते पहले

The place had a lot of renovations, which was both a positive and a negative.

Jayne·एक हफ़्ते पहले

We cancelled on arrival. The hotel was under construction and we weren't told. The breakfast we paid for wasn't available, and the room smelled like strong perfume was sprayed over it.

Rose·3 हफ़्ते पहले

Not much to highlight positively. We couldn't use the pool, gym, or restaurant because of ongoing renovations. The noise from the next room using their bathroom was terrible—the toilet flushing sounded like a train. The bed was uncomfortable and small, there was a toaster in the room for a quick breakfast but no cutlery, and no hair dryer in the bathroom.

Karen·3 हफ़्ते पहले