IZU RETREAT by Onko Chishin

“梦幻且美好，是我住过最棒的温泉酒店”

The service was flawless, especially Mark who spoke fluent English and was very attentive; thanks also to Ms. Fukuji at reception for coordinating the shuttle promptly. Everyone spoke English well, and a Taiwanese gentleman explained each dish at breakfast. My English isn’t great and I don’t know Japanese, but the staff’s patience and care were moving, and I’m very grateful. Both breakfast and dinner were outstanding and generous, showing the chef’s thoughtfulness and skill; Ise lobster, abalone, and other premium ingredients appeared in rotation, a perfect blend of art and flavor. Daily complimentary snacks and drinks were generous, lifting the mood. The scenery was the least remarkable aspect, but when moonlight hit the mirror‑like sea, the Pleiades hung beside the moon, distant ships and lights drifted slowly across the horizon, and nearby waves crashed rhythmically against the rocks, producing a pleasant sound; standing on the balcony, you feel the tangible happiness of that moment. On the first night, we didn’t know to turn off the outdoor hot spring lights, so we went to eat; after dinner we returned to find many camellias and other insects in the hot spring, but the staff were wonderful and drove all the bugs away. The next day there were no insects, suggesting the staff applied some treatment to repel them.

Yangzi·4 हफ़्ते पहले

Everything! The best hotel in Japan! Location, view, staff, food—all top‑10. Thank you.

Ran·एक महीने पहले

“伊豆粹光｜一次近乎完美的温泉旅馆体验”

From the moment I stepped inside, I could feel the staff’s meticulous yet unobtrusive service—thoughtful without being intrusive, a balance that is hard to find. The butler gave a detailed tour of all the room’s amenities, speaking with pride that was well earned: the design and view of the entire room were breathtaking. Dinner was a showcase for the chef; the kaiseki was outstanding, each dish a surprise that left my mother and me incredibly happy. Breakfast continued the chef’s creativity, blending traditional Japanese style with care. During our Mid‑Autumn Festival visit, the fruit that morning was presented in a rabbit‑shaped dish, cut into rabbit shapes—so cute we couldn’t bring ourselves to touch the chopsticks. Housekeeping was excellent, and the hotel’s products all highlighted local Shizuoka and Izu items, giving us a taste of high‑quality porcelain and coffee beans; we bought many souvenirs before leaving. On the downside, the bedroom’s air‑conditioner was a bit loud; the staff had to adjust it for a long time before it was quiet. Also, there is a threshold step from the living room to the balcony that can trip you—fortunately we were not seriously injured.

Hao·एक महीने पहले

“Séjour à Izu-Atagawa, entre points forts et réserves”

The rooms are very spacious, comfortable, and well equipped. The onsen is pleasant and the ocean view is beautiful. However, you have to be lucky to get a well‑located room: some are slightly recessed in the building, cutting part of the view. Regarding the staff, a special shout‑out to Mark, who spoke excellent English and delivered hotel service worthy of the expected standard—professional, attentive, and efficient. We also appreciated the receptionist, who was very professional, helpful, and always available to assist. The value for money is hard to justify. The experience felt rather “old school,” with very codified service that gave the impression of a bygone era of hospitality. At comparable price and standing, we expected a more modern experience. The food was good but nothing exceptional considering the rates. Izu‑Atagawa and its surroundings are a very calm destination with relatively few restaurants, shops, or activities nearby, which adds to the peacefulness of the stay, but you should be aware of this, especially if you plan to stay several nights.

Damien·एक महीने पहले

“Bel etablissement pour une étape ressourçante à 2h30 de Tokyo”

I really appreciated the cultural vibe and authenticity of the place.

Jean-paul·3 महीने पहले