“Flott beliggenhet i et rolig strøk”
The hotel is centrally located with a short walk to the Sky Train, restaurants nearby, a nice gym, and good breakfast. Unfortunately, the hotel was under renovation—something I wasn’t informed about when I booked. The pool and surrounding area were closed, with dust, noise, and a bad smell; the reception area was noisy, and the toilets and bar were also closed. I understand the hotel needed refurbishment, but I would have appreciated advance notice so I could have chosen a different place. I checked out two days early because of the inconveniences, requested a refund, and they required confirmation from you. I’ve sent a few messages but haven’t received a reply. I hope you’ll contact the hotel with the above complaint so they can refund me for the last two days; they speak poor English.
Hildegunn·4 दिन पहले