“Un séjour déplorable durant les travaux”
The hotel’s location with the beach and nearby amenities (Publix, Walgreens, and other restaurants) is good, but the manager, Mr. REZK Albert, gave a very disjointed response to our complaint during our stay from 19.10 to 24.10.2026, and his management was deplorable! Clearly, the hotel didn’t warn us that work would be ongoing during our stay! We had booked our suite for May 2026 and the work started in August 2026. We were supposedly notified by email in August 2026…! The work was carried out throughout the entire hotel! Unfortunately, exposed outlets, holes, and construction equipment made it very dangerous. The breakfast was absolutely "DEGOUTANT" – it was held in conference rooms, cramped, and always the same meals. Absolutely "DEGOUTANT". No variety of fresh fruit: only apples and bananas. Point. The value for money during the renovations was not appropriate! Seriously.
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