“Unpleasant and disappointing.”
Only free coffee was provided, and although there was a way to order food, no one was at the window. When we arrived, staff were still cleaning, and a dirty towel was left on the bathroom floor. On the second day no one refreshed the room, so no clean towels or coffee pods. Our key didn’t open the door when we returned, and we had to line up for a new key after a tiring day. The facility is clearly understaffed and mismanaged, and for the price I expected more.
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