Radisson RED Chandigarh Mohali

“Don’t book this hotel”

The location was great and the rooms were clean and comfortable, but the reception staff were awful and the policies were stupid. We couldn’t book in because we didn’t have an OCI card for one person, even though we had passports for six people and visa proofs for five. The hotel wouldn’t let us check in for an hour until someone travelled to our residence, took a picture of the missing OCI card, and then they allowed us to book in. I’ve never seen this in any five‑star hotel in India before. Last year I only had my British driver’s licence and was allowed to book in. The Marriott in Amritsar let us check in without the OCI card. It was really late, my children were hungry and tired, and the staff said they wouldn’t let us in without the OCI card, which would have meant another four‑hour drive back to our village at 9 pm. The staff and the hotel policy were absolutely shocking. Everyone else with a passport and visa wasn’t allowed to go to their rooms either until the sixth person got his OCI card proof. I even argued that the sixth person wouldn’t stay at the hotel but asked that the others could check in so my elderly mum and kids could at least rest. They wouldn’t budge and said they couldn’t allow that. After thirty minutes of dialogue I had to raise my voice and argue, and only then did they let the rest book in. I would never stay here again; the treatment from a Radisson hotel was shocking.

Davinder·एक हफ़्ते पहले

“Wonderful.”

The place was perfect and vibrant to stay, but I need a microscope to find one.

Gagan·एक हफ़्ते पहले

“Ok”

The location was fine, but the dining options and service could use improvement.

Kiren·2 हफ़्ते पहले

“Above average”

It’s okay.

Gurpinder·2 हफ़्ते पहले

I loved everything! The staff were all so attentive and detail oriented. The check‑in staff, Divesh and co, were wonderful. They took the time to book us taxis for our early‑morning flight, sorted out connecting rooms, and helped us with eggless breakfast options. The restaurant staff were kind and professional. They went out of their way to make a mild daal for my grandparents and the whole family loved the food and the atmosphere created by the staff. The food was super yummy with lots of variety, too! The staff who handled the luggage, security, and the taxi drivers were all professional and handled our items with care. The drivers were very safe, too. Our rooms were exceptional—very clean and modern with great facilities. We all loved the shower, which was much needed after a gruelling day of travelling in the heat! We were only there for a few hours but managed to get a good level of rest because the hotel was so well equipped and the staff handled all our needs exceptionally. Organising a larger group is hard, but all the staff were pretty much perfect. At checkout, Ravi was great as well. He made sure the taxis had arrived on time and that we had everything we needed for our onward journey! Honestly, I would recommend this hotel to everyone and anyone! I have no complaints.

Simranjit·2 हफ़्ते पहले