Mountain View Grand Resort & Spa

The building itself is beautiful, but it seems time for a renovation; the carpets need deep cleaning or, better yet, replacement.

Haris·4 दिन पहले

“In short I felt like a staff and not a guest. Very disappointed.”

The view was gorgeous and the beds were comfortable, yet the staff were unhelpful. The dining room was more than half empty, and they told us to sit in the bar area with our young children or wait a half hour for a table. Other families were also in the bar area with their kids. The bartender was frantic but honestly the silver lining. I asked another bartender for kids menus; he said none were available but I could walk to the dining room hostess stand to get them, which I found unbelievable. I went to the hostess station and requested a stack of kids menus to bring back for other families in the bar area. We then went to the indoor pool, which was run down and had no hot tub. The next morning at checkout I tried to grab a complimentary coffee but there were no cups; the staff told me to check the drawers near the coffee. I felt more like a staff member than a guest and will not stay again.

Allison·2 हफ़्ते पहले

“Excellent experience would visit again in a heart beat - staff was excellent”

Breakfast and dinner were excellent, and there were no issues with anything.

Brandon·2 हफ़्ते पहले

We asked for the last seating at Harvest Tavern, but the gentleman working there was extremely rude. When we requested a third bowl to split the soup, he waved his hands and said, “You could have just told me before.” My dad used a knife to split the biscuit, and when he came to pick up the dishes he stopped, pointed at the knife, and said, “So, why did you need to use a knife to have soup?!” I don’t think it should matter to him what we use to eat as long as we are clean and polite. He also made multiple snide remarks indicating that nobody else was having dinner that late. We arrived considerably late at the resort, so our dinner was also late. I never felt more unwelcomed; I chose to take my parents to a different restaurant in a nearby town the next day.

Anwesha·3 हफ़्ते पहले

“Relaxing”

Room service was great, the room was comfortable and spacious, and the golf course was beautiful. However, advertising movies never played and the theater was closed for a day. They advertised half‑price drinks from 2 pm‑5 pm in the tavern every day, but we paid full price. We also saw a few rats running around on the porch.

Jillian·4 हफ़्ते पहले