Banyan Tree Dubai at Bluewaters

Just Perfect

Dmitrijs·2 हफ़्ते पहले

“Мне в целом нравится этот отель.”

Convenient location, many different restaurants in the hotel, good spa, and an excellent gym. The water at the beach was murky, the beach is sandy but full of stones from hardened concrete.

Olga·2 हफ़्ते पहले

“Superb”

An extraordinary hotel with excellent service, with only a minor drawback: we had to leave early for the airport and the ordered breakfast box never arrived in our room.

Stefan·3 हफ़्ते पहले

Great rooms with comfortable beds, excellent breakfast, very friendly staff – even at the pool they’re attentive – and at all times there were plenty of cold drinks in coolers. The French restaurant was tasty, and there were plenty of loungers at the pool and beach. The odd, arrogant guests are a problem, but that’s not the hotel’s fault. The tiles at the pool are very slippery, and the loungers you have to pay for as a hotel guest – something we don’t see in other 5‑star hotels – and the location is unattractive.

Anja·2 महीने पहले

“Excellent stay overall, but serious issues during the checkout day were very disappointing”

The hotel itself was great—beautiful grounds, solid facilities, and comfy rooms, and the service was usually fine. However, the end of our stay was really upsetting: my daughter had a serious mishap in the pool even though several lifeguards were present, our luggage was mistakenly given to another family after check‑out, and we were asked to leave the lobby while dealing with all that and without any spare clothes. I filed a formal complaint, but the only remedy offered was a free pool and beach day pass, which felt inadequate for what happened. That was especially disappointing for a luxury property and really tainted my overall impression.

Ahmad·2 महीने पहले