SS Grey Hotel kL

I would strongly discourage anyone from staying here. From the outset, the bed in the first room was soaked and smelled of mold, so I requested a change. The second room was equally awful—moldy, infested with insects and cockroaches, and the air conditioner leaked water. The front‑desk staff, especially the two girls, were unprofessional and rude. The only redeeming aspect was the housekeeping team, particularly Aref, whose hard work and positive attitude were appreciated. Overall, the experience was unacceptable and I cannot recommend this hotel.

ميمونة·2 हफ़्ते पहले

Some staff were friendly, patient, and pleasant, while others were not; the location remains good. The room lacked cleanliness, featured dirty towels, insects, and even a cockroach in the bathroom.

Enzo·2 हफ़्ते पहले

“Definitivamente não recomendo”

The location is the only positive point. The entire place was permeated by a strong naphthalene odor, which was unsettling and suggested the presence of roaches. In the room, one could hear animals moving in the ceiling constantly. When I asked the front desk about pets, they said the hotel does not allow them and that the noise was probably from rats. The sheets were stained and worn.

Marina·2 हफ़्ते पहले

“Smelly, not clean”

The location is good, though it can get noisy. The rooms are tiny, windowless, and not very clean. The mattress is old and uncomfortable, and a terrible odor lingers all day. After staying two nights, my clothes, bags, and suitcase all smelled of tobacco.

Elena·3 हफ़्ते पहले

“No”

No positives; everything was negative.

Joy·4 हफ़्ते पहले