Premier Inn Berlin City Wilmersdorf

“Der Aufenthalt war aber sehr in Ordnung.”

Clean, with good access to the U‑Bahn. You can’t park your car in the parking garage until 14 :00 after check‑out, and the rates are very high. I expect the reception staff to speak good German, given that this is a German‑speaking country.

Sylvio·कल

The location is very close to the main city tourist spot and offers easy access to transportation. There is no complimentary water bottle—only coffee and tea.

Jenifer·2 दिन पहले

“Friendly staff, but disappointing room conditions and service.”

The room had a strong, unpleasant odor that forced us to use perfume to make it bearable, and the bathroom had a persistent bad smell as well. The sofa bed meant for a child was absolutely horrible; it was in such a poor state that it was hard to imagine anyone sleeping on it. Even the staff admitted that this was a known issue, which makes it even more disappointing that management hasn’t addressed it. Ordering anything from the room was unnecessarily complicated: instead of ordering directly, we had to go down to reception or the bar. We were told to use our phones, but the system kept connecting us to a central switchboard in Frankfurt rather than the hotel. The AI assistant was equally unhelpful, adding another layer of frustration and wasting valuable time. Overall, the experience was extremely disappointing. The hygiene and odor problems, the unacceptable condition of the sofa bed, and the inefficient service system all point to a lack of attention to guest comfort and basic service quality. Management needs to take these issues seriously and address them instead of leaving guests to deal with known problems. What was good: the staff were professional, friendly, and supportive throughout our stay, and the breakfast met our expectations.

Emiru·2 दिन पहले

Bardzo fajny hotel :) W pokoju było wszystko co potrzeba, wystarczająco dużo kosmetyków, ręczników, papieru. Na plus czajnik z kilkoma herbatami do wyboru, kawą, cukrem (i słodzikiem!) oraz śmietanką. Dodatkowo otwieracz do piwa i twarde poduszki (miękkie na łóżku). Śniadanie różnorodne, bardzo smaczne, kawa z ekspresu również świetna. Serdecznie polecam zarówno jeśli chodzi o lokalizację hotelu (za rogiem metro) jak i jakością śniadań oraz czystością. Nie było możliwości wcześniejszego zameldowania, dopiero od 15:00, jednakże można było zostawić bagaże w schowku

Magdalena·3 दिन पहले

The location is great and the staff are friendly, but there were nine issues.

Peter·3 दिन पहले