Quality Inn Middleburg Heights near Cleveland Airport

“Reasonably ok”

The staff helped me find directions to downtown Cleveland and shopping. The hotel itself looks worn out and could use a refresh.

Rudy·एक हफ़्ते पहले

“Volvería”

The room was comfortable. Nothing else.

Guillermo·2 हफ़्ते पहले

Breakfast was good and the check‑in staff were very friendly. We had to ask for extra towels because only two were in the room, and the extra pillow we requested never arrived. The room was fine but corners needed cleaning; a few bits of trash were behind the nightstand. Overall it was acceptable for the price.

Maryann·2 हफ़्ते पहले

“Wish I had found other accommodations .”

The bathtub was terrible—full of debris, and I had to pull out a long strand of hair. The floors were mediocre. The staff were very young and seemed unaware of basic guest‑service etiquette; as a former GM for several management companies, I know how important professionalism is. I’ve stayed here for five days and I asked for a terry cloth, a washcloth, and a towel, but they wouldn’t even give me plastic bags. It seems the staff don’t realize guests can request items.

Rogowsky·3 हफ़्ते पहले

We still haven’t received our deposit back. The room wasn’t clean and there was no coffee maker. We didn’t complain to the staff because we only stayed for two days, but we’re still hoping the deposit will come back.

Tanja·एक महीने पहले