Holiday Inn - Lusaka by IHG

The location is fine. The vibe is… (unfinished).

Tony·6 दिन पहले

“it was good”

The breakfast was decent but could use improvement, especially the pastry which fell short of expectations and the tea lacked ginger.

Musa·2 हफ़्ते पहले

“Great stay. Clean, professional, quiet atmosphere fit for a senior business executive.”

The place was spotless and the staff handled everything professionally, yet the induction process felt more like checking into a boarding house.

Elton·3 हफ़्ते पहले

“Enjoyable overall despite the daily battle to prove I had paid for our food!!”

The staff were friendly and the rooms were tidy; the food was excellent, though service could be a bit slow. We had half‑board, which gave us 400 kwacha each night for meals; I paid any extra daily after leaving the restaurant. The night before checkout, staff told me there was an outstanding balance, which was wrong; the restaurant staff were called and assured me the account was settled and nothing owed. Yet at early‑morning checkout, I was told again that I owed money, delaying our departure because the on‑duty staff had to call off‑duty staff to resolve the issue for the third time. We would stay again but skip half‑board and avoid paying per day, as reception doesn’t seem to register payments made at the restaurant and bar, and there’s no coherent handover.

Roberts·4 हफ़्ते पहले

“Interesting”

In the restaurant we really appreciated Mrs. Royce’s service; she was excellent! The only downside was the cost, which is pricey compared to similar comfort elsewhere.

Noubeg·एक महीने पहले