Best Western Sysonby Knoll Hotel

“Nice hotel but freezing cold”

Lovely hotel with friendly staff. Room was freezing cold. Despite all my attempts the 'smart' heating system did not allow me to get the room warm. I was cold all night. Note to management. A 'smart' heating system is one that keeps the guests warm. Clearly the priority of the 'smart' heating system is to minimise your electricity bill and maximise your profits. This may be a good short term strategy, but for my part, I will never stay in your hotel again. When we checked out in the morning other guests told me they were also cold

James·5 दिन पहले

“Overall enjoyed it with very helpful and friendly staff.”

Nice breakfast and great views. Slightly away from the town centre. With bus service not too good

Ray·एक हफ़्ते पहले

Very polite and helpful staff considerate to my mobility issues

John·एक हफ़्ते पहले

“Great breakfast, nice staff, good value”

I am a massive sucker for a good breakfast and this place had a great breakfast with gluten free options for everything. Staff was really nice. The mattresses could be a bit more comfortable

Lukas·2 हफ़्ते पहले

“Great hotel, excellent staff, just a little further than I expected out of town.”

Great hotel, room was spacious, clean and well equipped. Breakfast was very good and the staff were most helpful, polite and accommodating. No water in the room, and the entrance was a little tired

Craig·एक महीने पहले