Best Western Grand Victorian Inn

“Bed was dirty”

I received an upgrade to a balcony that was nice, but the bed was filthy with small hairs and grit under the sheet; I tried brushing it off but it was everywhere, and yellow stains covered the fitted sheet—really bad.

Timothy·3 दिन पहले

We were on a relaxing trip, but since we booked a room for over a week, we were placed on a floor that many out‑of‑town workers use; it was very busy in the morning with a lot of noise from people heading to work. Tell them you’re staying long to enjoy sleep and relaxation. The bed was completely worn out; I could feel the mattress springs in my back and they tried to fix it with blankets, but the springs were still obvious and my body would roll into that area because the bed was worn down on one side. Aside from that, the staff were wonderful and the area was easy to get to for all the local spots we wanted to visit.

Saundra·एक हफ़्ते पहले

“It was okay over all”

The place was spotless, and most staff were friendly, but the overnight staff made us feel especially comfortable.

Merissa·एक हफ़्ते पहले

“Did not meet expectations and will not visit again.”

The location was fine, but the room was filthy, no cleaning even after we requested it, the kitchenette had no dishes, the lobby had no coffee, the bathtub drain was broken, and the sheets and towels were awful—there was no underlayment on the bed, only sheets and a mattress.

Kristy·एक हफ़्ते पहले

“My stay was perfect”

The spot is ideal, just off the highway and near the hospital, though it seemed some guests were smoking inside.

Catherine·एक हफ़्ते पहले