Fifth Avenue Hotel

“Good but staff need to be more customer focused.”

The location, facilities, cleanliness, and rooms were all good. However, during our entire stay the floors were being waxed all day, blocking the lobby so much that walking became a hazard. The work could have been limited to nighttime if they cared about guests, but it ran the whole day. Most staff stayed behind their desks and didn’t interact with guests, offering only a smile. No one checked in on us or asked how our rooms were, which is what one would expect from a new hotel trying to improve through feedback. The rooms and facilities were fine, but the staff seemed too tired to be customer‑oriented. The bellboy was the only one who really cared about service.

Anil·3 दिन पहले

“Heerlijk, aanrader”

A huge room, a nice bed, and a very spacious bathroom. The pool was pretty. We also booked a massage in the spa, which was really good and worth recommending! Everything else was delightful.

Yvette·3 दिन पहले

Great pool, great staff. Overall 10/10.

Johannes·5 दिन पहले

“Nice hotel but by wary of the deposit charged to your card which may attract foreign currency transaction fee when event”

Modern and clean. The damage deposit is supposed to be a reserve on cards but it was actually charged fully to the card and not refunded until two weeks if credit card and three months if debit card which’s absolutely ridiculous, I tried to argue the case but staff are uninterested and said “talk to your bank “, never happened to me in other hotels

Ayman·6 दिन पहले

The rooms were very large, modern, and came with a kitchen. The bathroom was huge—just fantastic. Breakfast was very good, and the infinity pool on the roof was amazing.

Simona·6 दिन पहले