Overall the hotel is good. However, there was a serious compromise in professionalism during check‑in. I booked 10 days in advance (room with terrace) and confirmed the reservation through Booking, but it was not provided due to poor occupancy management. I was assigned a room without a terrace, without prior notice or adequate on‑site compensation, which is completely unprofessional. Future guests should keep in mind that the choice of a specific room type here is not guaranteed.
Galina3 दिन पहले