Hampton Inn Cave City, KY

“Crooks - do not stay here when visiting Mammoth Caves.”

On Sep 15 I booked a 2‑night stay, then changed it to 1 night that same day, and was told changes could be made without penalty until 11:59 PM. When I arrived at Hampton Inn, I was charged for the initial 2‑night booking. The clerk Jeffrey kept saying “You made your booking through a 3rd party. That’s nothing to do with us.” I showed him the email with the updated and approved booking, but he wouldn’t refund the second night to my credit card. Repeated texts to the hotel staff the next day, including the email, were useless. I’ll dispute the charge with my bank and notify Hilton corporate, hoping for a resolution. In the meantime, I’d advise travelers to avoid the Cave City, KY location of Hampton Inn; there are better options.

Kirk·एक हफ़्ते पहले

“Cozy, fun family time!”

The room was very comfortable and clean, and our three‑year‑old loved the pool. Breakfast was amazing, and we enjoyed the little Mexican restaurant across the street for dinner. The only gripe: there was no microwave in our room to warm my son’s milk, so I had to go downstairs each time.

Halee·2 हफ़्ते पहले

“Jeffery is amazing”

Everything was great, especially Jeffery. I just wish there were more people named Jeffery.

Aj·4 हफ़्ते पहले

Location

Deborah·एक महीने पहले

“A comfortable stay in Cave City!”

It was comfortable and convenient to the national park. Had a little bit of trouble checking in due to booking through a 3rd party app. At first they could t find it, then they didn’t want to check me in bc they didn’t read my ID correctly and said my name didn’t match (it did) so it was a little scary at first thinking we drove out of state and weren’t going to have a room once we got there. But they were apologetic and got us checked in after showing them the reservation on the Booking app and showing where my information was on my TN ID

Colleen·एक महीने पहले