Holiday Inn Express & Suites Charlotte North by IHG

“Disappointing stay due to loud construction and constant vibrations, despite paying the full room rate.”

It was well situated, but the ongoing renovations ruined my experience: I was stuck on a floor with active construction, and early in the morning noisy work started before check‑out, causing the room to shake violently and making it impossible to relax. Guests should not be placed on floors with active construction without warning, nor charged full price for that inconvenience.

Karen·2 हफ़्ते पहले

“Nice facility, a work in progress”

The location was fine, but the construction noise was a problem.

Huggins·3 हफ़्ते पहले

The room was comfortable and clean, and the bathroom was particularly clean, but 1) the desk person was not at the desk on two occasions and we had to wait; 2) the breakfast was mediocre and the water for tea and the juice had a bad chemical smell; I didn’t taste it.

Cindy·2 महीने पहले

The facility, comfortable bed, and handicap‑accessible room were perfect, and I was very pleased with this hotel, yet kids in the pool were supervised poorly—kids 9‑14 splashed, jumped, and took over the pool area, and hotel staff did nothing after I complained; this happened 3‑4 times when I told a male staff member who ignored my complaints, so we couldn’t enjoy the indoor pool.

Ronni·2 महीने पहले

“Thank you Crystal for your kindness and cooperation.”

The staff were welcoming and friendly.

Malcolm·2 महीने पहले