Holiday Inn Express Denver South - Castle Rock by IHG

“Affordable Hotel with nice big rooms, staff could be more accommodating.”

The hotel sits just off the freeway, so we didn’t hear any traffic noise, and it’s close to restaurants and an outlet center. The rooms are spacious, the breakfast each morning is great, the fitness center is decent, and parking is plentiful. Each suite has a mini fridge and microwave. The staff were only average. I paid for a suite through Booking, yet they claimed they didn’t see the reservation on their system. At check‑in I was told I had two suites, but when we arrived we didn’t have them. They blamed a third‑party issue and questioned why I didn’t book directly, which felt unnecessary. The room thermostat seemed unreliable, as the temperature didn’t match what the display indicated.

Gilleland·2 हफ़्ते पहले

Everything was great, and there was nothing to complain about.

Brittany·एक महीने पहले

Everything was really good, but when we asked to extend our stay for one more night, they wanted to charge $40.00 more than the two nights we had already paid for, so we went next door and booked at Best Western for that evening. That was a bad decision for your desk manager.

Donn·एक महीने पहले

“Fine”

I was impressed by the breakfast and the Asian lady attendant who was spectacular—she kept everything spotless, wiping table pedestals, chair side rails, and tabletops with exceptional care.

Vance·2 महीने पहले

The bed was excellent, the staff were great, and the hotel sits right next to Colorado Mills shopping.

Tricia·2 महीने पहले