Merdeka Kuta Guesthouse

“Very poor service”

High big bed. The photo and description do not correspond to reality, there are no windows in the room, poor sound insulation, the rooms are not cleaned, there is no staff on site, no one speaks English, the manager ignores WhatsApp messages, asked many times to change our bed linen and towel after 7 days of stay, on the day of our departure, a terrible Hotel,I do not recommend it, The photo and description do not correspond to reality, there are no windows in the room, poor sound insulation, the rooms are not cleaned, there is no staff on site, no one speaks English, the manager ignores WhatsApp messages, asked many times to change our bed linen and towel after 7 days of stay, on the day of our departure, a terrible HotelI don't recommend it, we couldn't make it to the end of our booking due to poor service

Podatev·एक साल पहले

Clean and comfortable, well located. Nothing

Marina·एक साल पहले

“Comfortable bed, nice place, maybe a bit over priced.”

Very comfortable bed, modern nice room kitchen downstairs and fridge. Please be aware some rooms don't have windows so I asked to upgrade to a different room for extra. Really bad smell in the bathroom, I couldn't go in there, so had to shower at the gym. The drainage system isn't done properly so the bathroom floods every time you have a shower. Not sure why the smell is so bad, I asked the staff to clean but didn't really make a difference

Sophie·एक साल पहले

Perfect location in a quiet road, beautiful and clean room, possibility to use kitchen. All perfectt

Marina·एक साल पहले